Daniel Goleman popularized the term “emotional intelligence” (EQ or EI) with the publication of his best-selling book of the same name in 1995. Stated briefly, EQ is the ability to identify and manage one’s emotions and the emotions of others. Research suggests that EQ may be an important ingredient for success in work and in life. According to communication coach Preston Ni, M.S.B.A., here are six things you can do to increase your EQ:
1. Avoid jumping to negative conclusions and don’t fear rejection. Manage your negative emotions so that you don’t become overwhelmed or let your emotions cloud your judgment.
2. Keep your cool under pressure.
3. Express difficult emotions when necessary, such as disagreeing without being disagreeable.
4. De-personalize a difficult person’s behavior and understand that the reason for their behavior is probably them,
5. Learn from and bounce back from challenging situations.
6. Express loving emotions in order to maintain close personal relationships.