At Stay Well, we want you to be fully satisfied with every product that you purchase. If you are not satisfied with an item that you have purchased, you may return the item in the original packaging within 30 days of delivery for a full refund of the purchase price, minus shipping and handling charges.

Please call a Stay Well Specialist at 1.888.346.4582 or refer to our Return Policy before returning an item.


A new mattress can be an adjustment on your body. We ask that you sleep on your Stay Well Mattress for at least 30 days prior to considering a return. This will allow your body to adapt to the new mattress and fully experience its benefits.

After 30 days and up until 60 days from the date of delivery, if you would still like to return or exchange your mattress or foundation, please call our Customer Service line at 1.888.346.4582 and a Stay Well Specialist will assist you with your return, exchange or refund.

Please note that for any mattress return there is a fee for transportation, pick up and recycling, and the costs will be deducted from your refund.

Refunds will be issued within 30 days of receipt of the returned mattress.

Please note: all pillow sales are final and not subject to returns or refunds.